Contact us

If you have any questions, comments, or need assistance, we are here to help!

You can reach out to our customer support team:

• via email at info@optics-trade.eu
• give us a call at +386 31 770 520 during our business hours (Monday to Friday, from 8 AM to 6 PM).
• using the contact form below.

To save your time, you may find an answer to your question in our FAQs.

We strive to respond to all messages within 24-48 hours. Your satisfaction is our priority, and we look forward to assisting you!

Company information

Optics Trade d.o.o.
Pirnikova ulica 5
2310 Slovenska Bistrica
Slovenija, EU
VAT nr.: SI84506237 

Mail: info@optics-trade.eu 
Telephone: +386 31 770 520

About us

At Optics Trade, our passion for sport optics turned into a thriving business. Founded in 2011, we’ve grown into a premier online store based in Slovenia, Europe. We offer the most comprehensive range of sports optics, mounts and other hunting and shooting accessories in Europe, with hundreds of models available. Our team of enthusiasts provides expert guidance to help you find the perfect product. We ship worldwide and highly prioritize keeping our customers satisfied at all times by offering them first class customer service and support for an extended period of time.

Our products are available across multiple online stores for easier navigation and tailored offerings. Currently, we operate Reloading Trade, Hunting Trade, and Optics Trade, with plans to introduce more stores in the future.

We are available by phone, email or at the store location, with working hours from 8 AM to 6 PM during the week and from 8 AM to 12 PM on Saturdays.

Please note that our office is also closed for the following national days:

January 1st 2024: New Year's Day
January 2nd 2024: Day after New Year's Day
February 8th 2024: Prešeren Day
April 1st 2024: Easter Monday
April 27th 2024: Resistance Day
May 1st 2024: May Day Holiday
May 2nd 2024: May Day Holiday
June 25th 2024: Statehood Day
August 15th 2024: Assumption Day
October 31st 2024: Reformation Day
November 1st 2024: All Saints' Day
December 25th 2024: Christmas Day
December 26th 2024: Independence and Unity Day

Instructions for customers arriving via highway:

In the direction of Ljubljana - Maribor, take the Slovenska Bistrica JUG exit. In the 1st roundabout, take the 2nd exit. In the 2nd roundabout, take the 2nd exit. In the 3rd roundabout, take the 2nd exit again. Turn left immediately after the exit (after MOL petrol station). Drive forward for 150 m. On your left, you will see a tall yellow building. That's us!